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TOPIC: Refund.

Refund. 4 years 3 months ago #34725

  • McG
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I bought your app last night and was at it for about 2 hours trying to get the sync to work, done every option here to try and do it, it isn't working and shouldn't take sooooooooo much work to get it to work, it's a waste of money for me as it doesn't do the funtion I want it for so I'm looking for a full refund.

Thanks
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Re: Refund. 4 years 3 months ago #34726

  • cYo
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Sorry to hear.
I think you've to contact the iTunes store for that.
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Re: Refund. 4 years 3 months ago #34727

  • McG
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I did and they said to come here about problems to do with the app.
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Re: Refund. 4 years 3 months ago #34728

  • startreksteve
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How many sales have you had on the Ipad version Cyo?
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Re: Refund. 4 years 3 months ago #34729

  • cYo
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Actually I do not know if I can tell because of all the freaky contracts you have to click through on iTunes. So just let's say money wise we're talking low 3 digits.
Last Edit: 4 years 3 months ago by cYo.
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Re: Refund. 4 years 3 months ago #34730

  • cYo
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McG wrote:
I did and they said to come here about problems to do with the app.

And for this you're for sure in the right place. The help section may already have a solution for your problems. And if not, just post your problem.

But I found no option in the iTunes backend to refund. I do not even know who bought the app. I think you've to request a refund from Apple. I googled "request iTunes refund" and found some helpful pages.
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Re: Refund. 4 years 3 months ago #34737

  • startreksteve
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cYo wrote:
Actually I do not know if I can tell because of all the freaky contracts you have to click through on iTunes. So just let's say money wise we're talking low 3 digits.

Not getting the Veyron just yet then?

:-)
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Re: Refund. 4 years 3 months ago #34738

  • McG
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I tried over and over doing everything suggested, really annoys me cause I love Comicrack and was excited for this but it just doesn't work! Shame. :(
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Re: Refund. 4 years 3 months ago #34749

  • jkthemac
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Hi, I understand your frustration, and it is possible Apple will refund you if your not happy, but perhaps we could help if you gave us specific details of your setup.

Getting the iPad to connect via wi-fi is a notoriously tricky thing at the best of times and there are a lot of variables that could be preventing you syncing. If you are still keen to get this to work I'm sure we could help. It is not as if everyone is having the problem.
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Re: Refund. 4 years 3 months ago #34775

  • Blocker
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I reckon the sync issue needs to be a big priority to get resolved, your general ios app buyer who has never used comicrack won't persevere, they'll just stick with comiczeal or something. Not that sync is perfect on there end either...
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